For Customers

Requirements for our customers

(Revised 8/23/20 – subject to change at any time)

  1. A mask or face shield covering your nose and mouth is required at all times while in the convention center, restrooms, and hotel lobby for everyone over the age of 2 per State of New Hampshire Emergency Order #63.
  2. We realize that certain people may have a medical condition that does not allow them to wear masks. We will be making no exemptions to #1 above, so regretfully, you will have to visit us another time.
  3. Hand Sanitizer will be available at each entrance to the room and throughout the room.
  4. If you are not feeling well or are sick, please stay home.
  5. Please make use of the digital and pre-paid ticket entrance and maintain social distancing while standing in line.
  6. If you are paying cash, please have the exact amount ready when you arrive. Use the CASH ONLY entrance and maintain social distancing.
  7. Only one customer per table, please be considerate of your fellow collectors and patiently wait 6 feet away for your turn.
  8. Please comply with our staff, hotel staff, and safety officers.
  9. Follow posted directions and all signage carefully.
  10. Please exit only through the doors marked “EXIT”.

We will have safety officers throughout the facility enforcing these rules. You will be asked to leave if you are unwilling or unable to comply.