For Customers

Requirements for our customers

(Revised 9/1/21 – subject to change at any time)

  1. Per CDC guidelines, a mask or face shield covering your nose and mouth is required at all times while in the convention center unless you are fully vaccinated.
  2. If you are wearing a mask, please wear it correctly and keep your nose and mouth covered.
  3. Hand Sanitizer will be available at each entrance to the room and throughout the room.
  4. If you are not feeling well or are sick, please stay home.
  5. Please make use of the digital and pre-paid ticket entrance and maintain social distancing while standing in line.
  6. If you are paying cash, try to have the exact amount ready when you arrive. Use the CASH ONLY entrance and maintain social distancing.
  7. Please comply with our staff, hotel staff, and safety officers.
  8. Follow posted directions and all signage carefully.